Our Solutions

Turning real-world operational challenges into measurable outcomes, powered by WILAS.

Our Solution Domains

Powered by WILAS (Wireless, IoT, Location & AI Suite), TechStudio delivers problem-statement-specific solutions that unify existing systems, automate operations, and turn infrastructure investments into measurable performance outcomes.

Wi-Fi Self-Service Onboarding Service

Challenges

›No ROI from guest Wi-Fi in public venues
›Manual temporary Wi-Fi access for enterprise visitors
›Inconsistent user experience and branding
›Data protection and consent compliance risks

Key Capabilities

•Vendor-agnostic Wi-Fi integration
•Multiple login methods (up to 10 options)
•Customisable portal layout and workflows
•Location-based content publishing
•Seamless returning and roaming device login
•External system integration (CRM, CMS, SSO, etc.)

Business Outcomes

✓Visitor data collection for analytics and marketing
✓Enhanced brand presence through professional UI
✓Additional digital marketing channel
✓PDPA consent and liability protection
✓Self-service visitor onboarding with sponsor approval

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Retail Shopper Behavior and Venue Utilization Analytics

Challenges

›Limited visibility into shopper movement and behavior
›Inability to measure true footfall and dwell time
›Poor understanding of space and zone utilization
›Difficulty correlating traffic with sales performance
›Decisions driven by assumptions instead of data

Key Capabilities

•Wi-Fi-based passive location analytics
•Footfall and dwell time measurement
•Heatmaps and movement flow analysis
•Zone and store-level utilization analytics
•Repeat visitor and loyalty analysis
•AI Assisted Insights interpretations
•Vendor-agnostic network integration

Business Outcomes

✓Data-driven store layout and tenant mix optimization
✓Improved shopper experience through space planning
✓Better manpower and resource allocation
✓Objective measurement of campaign and promotion impact
✓Increased tenant and retail performance transparency

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Pro-Active Targeted Push Marketing for Retail

Challenges

›Low effectiveness of generic mass promotions
›Inability to engage shoppers at the right moment
›Limited conversion from in-store traffic
›Lack of personalisation in on-site marketing
›Difficulty measuring campaign effectiveness

Key Capabilities

•Location-based real-time message triggering
•Rule-based campaign automation
•Shopper segmentation and profiling
•Multi-channel message delivery (SMS, email, app)
•Campaign scheduling and frequency control

Business Outcomes

✓Higher in-store engagement and conversion rates
✓Improved relevance of marketing communications
✓Increased ROI from retail promotions
✓Better understanding of shopper response behavior
✓Stronger connection between marketing and operations

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Asset Tracking & Stock Take Automation

Challenges

›Lack of real-time asset location visibility
›Time & Labor consuming manual stock take processes
›Asset loss, misplacement, or unauthorized movement
›Inaccurate asset records and reporting
›High operational effort for inventory audits

Key Capabilities

•Real-time asset location tracking
•Zone-based geo-fencing and alerts
•Automated stock take and inventory updates
•Asset status and movement history
•Vendor-agnostic tracking technology
•Integration with asset and enterprise systems

Business Outcomes

✓Reduced asset loss and shrinkage
✓Faster and more accurate stock take cycles
✓Improved asset utilization and accountability
✓Lower operational cost and manpower effort
✓Audit-ready asset records and reporting

Mobile Workforce Management

Challenges

›Limited visibility of mobile workforce location and availability
›Inefficient task coordination and dispatch
›Delayed response to operational incidents
›Heavy reliance on manual reporting and supervision
›Difficulty enforcing accountability and SLA compliance

Key Capabilities

•Real-time workforce location tracking
•Zone-based presence and movement monitoring
•Presence reports for attendance and onsite duration validation
•Instant Message interaction with workforce from WILAS Console
•Geo-fenced alerts and rule-based triggers
•Integration with workforce and enterprise systems

Business Outcomes

✓Faster task response and incident resolution
✓Improved workforce productivity and utilisation
✓Enhanced operational coordination and communication
✓Clear accountability and performance visibility
✓Reduced supervision overhead and operational cost

Smart Washroom

Challenges

›Cleaning performed on fixed schedules instead of actual usage
›Lack of real-time visibility into washroom conditions
›Delayed response to cleanliness and maintenance issues
›High volume of complaints and manual inspections
›Difficulty measuring cleaning performance and SLA compliance

Key Capabilities

•Real-time IoT sensor monitoring (usage, odour, supplies, bin level, etc)
•AI-Driven condition scoring and prioritisation
•AI Agent alerts and task triggering
•Centralised monitoring via WILAS IoT Command Centre
•Integration with workforce and notification systems
•Historical performance and Service Level analysis

Business Outcomes

✓Reduced washroom-related complaints
✓Optimised cleaning frequency and manpower deployment
✓Faster response to maintenance and replenishment needs
✓Measurable cleaning performance and SLA visibility
✓Improved user experience and hygiene standards

Smart Office for Sustainability

Challenges

›High energy consumption and inefficient resource usage
›Limited visibility into real-time environmental conditions
›Manual control of lighting, HVAC, and office systems
›Difficulty meeting sustainability and ESG targets
›Lack of data to support green initiatives and reporting

Key Capabilities

•Real-time monitoring of energy and environmental sensors
•Automated control of lighting, HVAC, and office systems
•Rule-based optimisation and scheduling
•Centralised IoT management via WILAS TITAN Command Centre
•Integration with building management and enterprise systems
•Reporting for Data-Driven Decisions

Business Outcomes

✓Reduced energy consumption and operational cost
✓Improved workplace comfort and productivity
✓Data-driven sustainability and ESG reporting
✓Automated and efficient facility operations
✓Measurable progress toward sustainability goals

AI-Driven Proactive Surveillance

Challenges

›Reactive incident response based on manual monitoring
›Heavy reliance on manpower to watch CCTV feeds
›Delayed detection of abnormal or unsafe behavior
›Limited situational awareness across large areas
›Difficulty extracting operational value from video systems

Key Capabilities

•AI-based behavior and anomaly detection
•Real-time alerts for predefined risk scenarios
•Crowd density and movement analysis
•Rule-based triggers and automated notifications
•Centralised video intelligence via WILAS TITAN Video AI
•Integration with security, operations, and command systems

Business Outcomes

✓Faster detection and response to incidents
✓Reduced reliance on manual surveillance manpower
✓Improved safety and security across facilities
✓Proactive 24x7 100% risk and incident mitigation
✓Enhanced utilisation of existing video infrastructure

AI-Driven Retail Store Analytics

Challenges

›Inaccurate footfall and shopper counting
›Limited visibility into shopper behavior and conversion
›Poor understanding of in-store traffic flow and dwell time
›Ineffective queue and staffing management
›High shrinkage and in-store loss risks
›Difficulty linking store operations to business performance

Key Capabilities

•AI-based people counting with de-duplication
•Passer-by vs walk-in conversion analysis
•Shopper profiling and repeat visitor analysis
•Heatmap and in-store path tracking
•Dwell time and zone engagement analytics
•Queue monitoring and overtime alerts
•VIP recognition and loyalty insights
•Abnormal behavior and anti-theft detection
•Centralised multi-store analytics dashboard

Business Outcomes

✓Accurate measurement of store traffic and conversion rates
✓Optimised store layout and merchandising decisions
✓Improved staffing efficiency and queue management
✓Enhanced customer experience and personalised service
✓Reduced theft and operational losses
✓Data-driven retail performance optimisation at scale

Looking to deploy a scalable solution?

Our team works closely with operators, enterprises, and government agencies.

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Frequently asked questions

Common questions about TechStudio's WILAS-powered solutions.

What solutions does TechStudio offer?

Powered by WILAS, TechStudio delivers problem-statement-specific solutions spanning guest WiFi onboarding, retail and venue analytics, location-based push marketing, asset and workforce tracking, smart facilities, and AI-driven video surveillance. Our professional services teams also deliver turn-key projects that transform client requirements into working solutions, with a managed services option.

Do the solutions run on existing infrastructure?

Yes, and that is the vision behind our solutions: turning existing infrastructure into a value-added asset. Each solution is designed to run on the WiFi, IoT, and camera infrastructure already in place, so there is generally no need to replace existing hardware to get started.

Which WILAS platforms power the solutions?

They draw on the six WILAS platforms: Captive Portal, Location Analytics, Push Marketing, TITAN Asset Monitoring, TITAN IoT Command Centre, and TITAN Video AI. Optional customisation can be incorporated to provide a tailor-made solution that optimises client ROI.

Which industries are the solutions suited to?

They apply across retail and malls, commercial real estate, transport hubs, enterprises, and government venues, wherever WiFi, IoT, or camera infrastructure can be turned into business or operational value.